A new customer was having issues with cylinders on their equipment failing in the field. The cylinder incorporated integral valving specified by the customer, so after several field failures it was determined by the customer to definitely be a cylinder issue. JARP experts reviewed the machine circuitry, as well as failed components. Through application of our fluid power expertise, the true root cause was determined to be that the valving in the cylinder and the machine circuitry were not compatible. JARP then corrected this compatibility issue.
In the end JARP was able to demonstrate the importance of working with a cylinder supplier who understands how cylinders fit into the complete system, and how bringing in the experts during initial design can save valuable resources.